Privacy policy

This Privacy Policy describes how RevelaGlow (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from revelaglow.com (the “Site”), or otherwise interact with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to any user of our Services, whether you are a customer, website visitor, or another individual whose information we handle.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal, regulatory, or operational reasons. When we update it, we will revise the “Last updated” date above and take any additional steps required by applicable law.

How We Collect and Use Personal Information

To provide you with the Services, we collect personal information in several ways. The types of information collected vary depending on how you interact with the Site and Services.

We use this information to operate, improve, and secure our Services; to communicate with you; to fulfill orders; and to comply with applicable laws or enforce our terms.

Information We Collect

1. Information You Provide Directly

This includes:

  • Contact details (name, email address, phone number, shipping/billing address)

  • Order details (products purchased, payment confirmation, shipping information)

  • Account information (username, password, security credentials)

  • Shopping data (items viewed, cart history, wishlists)

  • Customer support information (messages, attachments, or data you provide when contacting us)

You may choose not to provide certain information, but doing so may limit your ability to use some features.

2. Information Collected Automatically Through Cookies

We automatically collect Usage Data, including:

  • IP address

  • Device and browser type

  • Interaction data (pages viewed, clicks, referring URLs)

  • Network information

We use cookies, pixels, and similar technologies to:

  • Improve site functionality

  • Enable analytics

  • Personalize your shopping experience

  • Provide relevant ads

You may set your browser to limit or block cookies, though this may affect site functionality.

3. Information From Third Parties

We may receive information from:

  • Shopify (our online store platform)

  • Payment processors (payment verification and fraud prevention)

  • Analytics providers

  • Advertising partners (e.g., Meta, Google)

  • Shipping partners

Any third-party data received is handled according to this Privacy Policy.

How We Use Personal Information

We use your personal information to:

Provide Products and Services

  • Process orders and payments

  • Manage your account

  • Ship your purchases

  • Facilitate returns and customer support

  • Allow you to leave reviews

Marketing & Advertising

  • Send emails, SMS, or ads promoting our products

  • Personalize your shopping and ad experience

  • Improve relevance of ads on our Site and other platforms

Security & Fraud Prevention

  • Detect and prevent fraudulent or illegal activities

  • Protect our rights and users

Communication

  • Respond to customer service requests

  • Notify you about updates, shipping, or order status

Cookies

We use cookies to:

  • Enable essential site functionality

  • Store preferences

  • Run analytics

  • Provide personalized ads

For details about Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies

You may disable cookies in your browser, but this may affect functionality.

How We Disclose Personal Information

We may disclose personal information to:

  • Service providers and vendors (IT, hosting, payments, shipping, analytics, customer support)

  • Business and marketing partners

  • Affiliates within our corporate group

  • Authorities when required by law

  • Other parties with your consent or direction

We do not sell your personal information.

In the past 12 months, categories disclosed include:

  • Identifiers (contact details, order info)

  • Commercial information (shopping history)

  • Internet activity (Usage Data)

User-Generated Content

If you post reviews or content publicly through our Services, this information becomes public. We cannot control how others may use that information.

Third-Party Websites

Our Site may link to external websites. We are not responsible for the privacy practices or content of third-party websites or platforms.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under 16. If you believe a child has provided information, please contact us for removal.

Security & Data Retention

While we work to protect your data, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights and Choices

Depending on your region, you may have the right to:

  • Access the personal information we hold

  • Request deletion

  • Correct inaccuracies

  • Request data portability

  • Restrict processing

  • Withdraw consent

  • Appeal our decisions

You can unsubscribe from marketing emails at any time via the “unsubscribe” link.

To exercise your rights, contact us at:
📩 info@revelaglow.com

We may request verification to ensure your security.

Complaints

If you have concerns about our data practices, contact us at:

📩 info@revelaglow.com

You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be stored or processed outside your home country. When transferring personal data from the EU/UK, we use:

  • Standard Contractual Clauses (SCCs), or

  • Other approved mechanisms

Data Sharing (Important Legal Note)

  • Customer data is never shared with third parties for promotional or marketing purposes.

  • SMS/mobile opt-in information is never shared.

Messaging Terms & Conditions

By providing your phone number and opting in to receive SMS:

  • You consent to receive text messages from RevelaGlow regarding customer service or order updates.

  • Consent is not a condition of purchase.

  • Message frequency varies.

  • Reply STOP to unsubscribe at any time.

  • Message & data rates may apply.

  • SMS opt-in data is never shared with third parties.

Contact

If you have questions or would like to exercise your rights, contact us at:

📩 info@revelaglow.com